Refund & Returns Policy
At Sharalipi, your satisfaction matters to us 😊. If something isn’t quite right with your order, we’re here to support you every step of the way.
How Long You Have to Return
You can request a return or refund within 7 days of receiving your item. If more than 7 days have passed since your delivery, we unfortunately can’t offer a refund or exchange.
📦 Return Conditions
To be eligible for a return:
- Your item must be unused and in the same condition you received it.
- It must be in the original packaging (if applicable).
- You must provide a proof of purchase (like your order receipt or invoice).
🔄 Exchanges & Defects
If you received a damaged or incorrect item, we’ll gladly replace it.
Here’s what to do:
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Take a photo of the issue.
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Contact us at info@sharalipi.com with your order details.
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We’ll guide you on the next steps and how to return the item if needed.
💰 Refund Process
Once we’ve received and inspected your returned item:
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We’ll email you to confirm we got it.
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If approved, your refund will be sent back to your original payment method within a few business days.
Missing a refund?
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First check your bank account.
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Then contact your bank or card issuer — sometimes it takes a little processing time.
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Still not seeing it? Reach out to us and we’d be happy to help.
🚚 Shipping Returns
To return an item, please send it to:
📍 2nd Floor, Andarkilla Shahi Jame Masjid, 59, Chattogram
Please note:
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You’re responsible for return shipping costs.
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These costs are not refundable.
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If the item is expensive, consider using a trackable shipping service or shipping insurance — we can’t guarantee we’ll receive your return otherwise.
🌟 Got Questions?
We’re always here to help!
📧 Email us: info@sharalipi.com
We want every experience with Sharalipi to feel fair and friendly 💬 — let us know how we can assist!
Would you like a Bangla version of this rewritten page too? (It can make your site even easier to understand for local customers!)